We strive to process all orders placed before 5:00 pm (Monday - Friday) by the next business day. However, bad order details will cause this to be delayed while we correct the data or have to wait for a customer reply.

The number one issue is auto-fill. Please, double-check your address and apartment numbers if using auto-fill from your browser or app. If your address is right but you do not include your apartment number (and suite # for business customers), we will have to contact you before shipping to ensure delivery.

Please make sure your phone number is correct. We will not call you needlessly, but using a fake phone number means we have no way to contact you in order to complete your order processing which will result in the order being cancelled.