We strive to process all orders placed before 5:00 pm (Monday - Friday) by the next business day. However, bad order details will cause this to be delayed while we correct the data or have to wait for a customer reply.
The number one issue is auto-fill. Please, double-check your address and apartment numbers if using auto-fill from your browser or app. If your address is right but you do not include your apartment number (and suite # for business customers), we will have to contact you before shipping to ensure delivery.
Please make sure your phone number is correct. We will not call you needlessly, but using a fake phone number means we have no way to contact you in order to complete your order processing which will result in the order being cancelled.
Why is my order shipment delayed? Print
Created by: Delosi® Labs
Modified on: Sun, 30 Aug, 2020 at 11:50 PM
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